Shipping policy

At Veqnaro, we are committed to providing fast, reliable, and secure shipping for every order. We work hard to ensure your products arrive safely and on time.

Order Processing

All orders are processed within 48 hours of purchase (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive:

✔ Order Confirmation Email
✔ Shipping Confirmation Email
✔ Tracking Information

Please note that processing times may be extended during peak seasons, holidays, or promotional events.

Shipping Origin

All Veqnaro orders are shipped from our United States warehouse.

We carefully inspect and package every order before shipment to ensure your products arrive in excellent condition.

Shipping Methods & Delivery Time

We partner with trusted carriers, including:

  • FedEx
  • UPS
  • USPS
  • Other regional delivery partners

Free Standard Shipping

Estimated Delivery Time:
5–10 Business Days

Expedited Shipping

Estimated Delivery Time:
3–7 Business Days

Delivery times are estimates and may vary depending on destination, weather conditions, carrier delays, holidays, or other factors outside our control.

Order Tracking

Once your order has shipped, a tracking number will be sent to your email address.

You can use the tracking information to monitor the status of your shipment at any time.

Please allow 24–48 hours for tracking information to become active after receiving your shipping confirmation.

Order Changes & Cancellations

Orders may be canceled within 1 hour of purchase.

Once an order has been processed or shipped, we cannot:

❌ Change the shipping address
❌ Modify product selections
❌ Cancel the shipment

Customers are responsible for providing accurate shipping information at checkout.

Veqnaro is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.

Multiple Shipments

In some cases, orders containing multiple items may be shipped separately depending on warehouse inventory and product availability.

You will receive tracking information for each shipment.

Shipping Delays

While we strive to meet all estimated delivery times, unexpected delays may occur due to:

  • Severe weather conditions
  • Carrier operational issues
  • High shipping volume
  • Public holidays
  • Natural disasters
  • Other unforeseen circumstances

We appreciate your patience and understanding should these situations arise.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with visible shipping damage, please contact us as soon as possible.

Email: veqnaro@hotmail.com

Please include:

  • Order Number
  • Full Name
  • Photos of the package and product (if damaged)
  • Description of the issue

Our support team will investigate and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please contact us:

Email: veqnaro@hotmail.com

Our customer support team typically responds within 24–48 business hours.